By booking and / or purchasing the services offered through the site, the following terms and conditions apply.


By purchasing Packages and services through our site, the user expresses its agreement and is bound by the terms and conditions set out on this page, as well as all applicable laws and regulations in accordance with current legislation.
Please visit this page of the site regularly. If you violate the conditions described in this document for fraudulent or fraudulent causes attributable to you, Turistik may cancel the services you have acquired, being at liberty to take the legal actions it deems appropriate.
The content and software of this site is property of Turistik. and / or its suppliers and is protected under international and national copyright laws.


The sale of tourist services for events is regulated by Law. It may be requested that the user provide personal information when interacting in some processes of the site. In this act, the user declares and guarantees that all the information delivered is reliable. If it turns out to be unreliable, the user assumes the responsibility before whom it corresponds.


Although Turistik uses the highest technology to safeguard the information that is provided by users, there is no completely secure system that can protect the information from being obtained or intercepted illegally or without authorization by third parties.
Given the above, the client may, if he prefers, acquire his tourism services in the sales points enabled in the addresses that appear in this same website.


Before making your purchase, carefully check the tourist service you want to buy, the destination, the date, the time, the locations, the quantity, etc.

  • Turistik provides a complete description of the services offered through this website, along with the particular conditions of the same and their prices.
  • All the services are online, therefore, where the client is will be able to access an immediate election.
  • The purchase is subject to the authorization of the credit card and verification of the Bank’s data.
  • The delivery through the acquired services is immediate, through the printing by the client of a document in .pdf format called Voucher that is displayed directly on the Web page and has no additional costs.
  • There are no changes, refunds or refunds, except in cases where the service indicates otherwise according to the policy established in each of them.


The site and its content are delivered protected and according to the greatest possibilities of security for the user according to the technological tools available; However, Turistik can not assure that third parties acting in bad faith can not damage or infect the site or derive the user to sites, products, services or actions external to the business of the company and cause harm to the user.
The user assumes full responsibility for maintaining the confidentiality of their secret password registered on this website, which allows you to make purchases, request services and reservations and obtain information. This key is for personal use and its delivery to third parties, does not involve responsibility of Turistik or the companies in case of misuse.


Voluntary return

In contracts concluded through this site, the user or consumer may not retract the contract entered into. However, refunds or changes may be requested that may be accepted voluntarily by the provider, and provided that the restrictions of the airline or operator permit. To request the return or exchange of services contracted on this site, you must go to any physical or local store, presenting the voucher and proof of payment corresponding to the service purchased. If you do not have any of these documents, you should contact the telephone +56 2 2820 1000.


In accordance with the laws for the protection of personal data, Turistik guarantees that your personal data will be handled with strict confidentiality and at no time will be sold to any entity except the delivery of such data to be made by Turistik to the service provider for the purposes that the customer is registered as a confirmed reservation of the service purchased and that the user authorizes from now to deliver, without prejudice to the right that assists the consumer to request the suspension of the same according to article 28B of Law 19,496.

The transfer of data between the user’s computer and the Turistik server are protected by an SSL protocol code. Thanks to this, the improper use of the data entered on the site becomes impossible.


The promotions offered on this website are not necessarily the same as those offered by other sales channels used by the company, such as physical stores, catalogs or others, unless expressly indicated on this site or in the advertising made by the company. company for each promotion.


Turistik reserves the right to modify any information contained in this site, including those related to services, prices, availability of spaces and conditions, at any time and without prior notice, making the modified terms public on the Site. All modified terms will take effect 36 hours after their publication. Within 24 hours after the publication of the modifications introduced, the User must communicate by e-mail if he does not accept them; in that case the contractual link will be dissolved. Upon expiration of this term, the User will be deemed to accept the new terms and the contract will continue to bind both parties.